2 thoughts on “Prodeco V3 Mariner Seven 8 Speed Folding Electric Bicycle, Pure White Gloss, 20-Inch/One Size

  1. 17 of 17 people found the following review helpful
    3.0 out of 5 stars
    Good design, but inconsistent quality control, July 1, 2013
    By 
    A Mason

    Verified Purchase(What’s this?)
    This review is from: Prodeco V3 Mariner Seven 8 Speed Folding Electric Bicycle, Pure White Gloss, 20-Inch/One Size (Sports)
    The Avid brakes are quality, as are all the parts, down to the details, such as the Continental tires. The power also lasts forever even when my trip involves steep hills. The motor is quite quiet.
    The gear switching is very smooth, and the gear ratios have a generous range to cover different situations.
    You need to put some time into adjusting the disc brakes yourself or a local bike store because there is no way a factory can do that for you.

    My only complaint is that the frame is a bit heavy, and has many soldered joints; I guess it’s partly because it’s a foldable bike. But the frame is sturdy.

    If you are unlucky, you might fall victim to what seems to me to be inconsistent quality control. I’ve seen several shipments of the same model, and none of the bikes are put together quite the same. For example, the length and wiring of the electric cable around the bike frame. One bike I got had a noisy motor on start-up speeds that sounded like a horrible whiny rattle; there was definitely something not right with that build. I guess that’s to be expected with a smallish brand like this that is just starting out.

    Update: after getting my replacement, I got another dud. The rear axle was wobbly. I took it to a bike shop and the mechanic said that the axle was never assembled correctly by the manufacturer and that it would be a headache for me to try to have it fixed and I should just return it.

    So, I really want to like this bike, and I do like the design but they have serious quality control standards right now. I was originally proud to buy this since it is Built in the USA but unfortunately that doesn’t mean much in terms of the end product. If you are lucky and get a bike assembled by someone on the floor who is competent, then this is a good bike for a front-wheel driven design.

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  2. 21 of 24 people found the following review helpful
    1.0 out of 5 stars
    Bad decision to buy this bike BUT READ UPDATE(S), September 3, 2013
    By 
    John S. (Grants Pass, OR) –

    Verified Purchase(What’s this?)
    This review is from: Prodeco V3 Mariner Seven 8 Speed Folding Electric Bicycle, Pure White Gloss, 20-Inch/One Size (Sports)
    This bike was delivered on July 30th 2013. I took it to my local bike shop and had to spend $80 to get the bike properly assembled, and adjusted. (That figure also included thorn proof tubes and tire liners) After charging the battery, I installed it and the bike ran for ten minutes and quit. I tried charging the battery again, same thing, ten minutes run time. I called customer service and was told I needed a new battery for this “new” bike. I waited, I emailed, I called. Finally was emailed a form to fill out and return by snail mail for a new battery. Still waiting. Today is September 3, 2013 and I have a $1300 bike that is useless.

    UPDATE: Ok, I finally got the new battery after about a month of owning the bike. Prodeco emailed me a form which I had to print out and return by snail mail with my credit card info in order for them to send me a new battery. Took a while, I’m not sure how a company with “Technologies” in their name has to do business by snail mail, but that’s what I got. When they received the form they shipped out the new battery promptly.
    With a new battery, I like riding the bike. It is faster than I thought it would be (it’s no speed demon, but fast enough for me) and the battery has a lot of life. I’m not sure how long it lasts as I haven’t run it empty yet. I go everywhere I need to go and haven’t drained the battery so far. One day I’ll take it around a measured course until it dies and see how far it goes. Of course the battery life is highly dependent on how much you pedal.
    Otherwise I’m really liking the bike now.
    Prodeco should have a more timely way to take care of their replacements.

    UPDATE 2: When I tried to return the defective battery FedEx sent it back to me because the box was slightly damaged when I received it and FedEx said the box has to have zero damage because of the “hazardous” product inside. I emailed this info back to Prodeco Tech. “Alex” responded asking me if I had used the label, I told her what happened and she said a new box with labels and forms would be sent. That was two weeks ago. Guess what? No Box. I emailed her back to find out if they had sent a new box. She responded by telling me to just use the old box with the shipping label that was originally included, even though she knows I can’t do that. I even responded to her with the same message thread but apparently it was too much work to read the entire message.
    Soon, it will be two months since I received the bike and still cannot get this matter fully resolved. I’m sure the next thing that will happen is they’ll charge me many hundreds of dollars for the replacement battery even though they know I’m trying to return the defective battery. I cannot return the defective battery without a new box that they have to send me.
    Although I’m really trying to like this bike, their company seems to be suffering from massive non-communication issues.
    I’ve lowered the rating on this bike from 4 stars to one simply due to company’s unprofessionalism and lack of good communication. Prodeco Tech: it should not take two months to complete a simple order.

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